October 25, 2024
Reunion Resort has just added Top Tier at Reunion as its fifth official preferred property management company, joining the ranks of other elite property managers: Reunion Resort’s onsite company, Jeeves Florida Rentals, Magical Vacation Homes, and Florida Vacation Homes. This addition highlights the resort’s commitment to maintaining exceptional guest experiences and the highest standards of property care.
The preferred partner program at Reunion is exclusive, designed to ensure property owners and guests receive outstanding service that aligns with the resort’s premium standards. According to Reunion’s official statement:
“A select number of management companies were chosen to participate as ‘Preferred Rental Partners’ at the Resort and have agreed to comply with Reunion's service standard requirements. Reunion property owners who work with these management companies will be required to have a Club Membership in order for their guests to have and use unlimited access to these amenities. This includes the water park and pools, golf courses, tennis centre, spa, restaurants, and 24-hour guest services.”
This membership-based system grants exclusive access to Reunion’s premium club amenities—ensuring that only resort members, official guests, or those booking with a preferred partner can fully experience the range of offerings Reunion Resort has available.
What Sets Top Tier at Reunion Apart
We spoke with Jodie Greene, CEO of Top Tier at Reunion, to find out what makes her company unique among Reunion’s preferred partners.
Q: What sets Top Tier apart from Reunion’s other preferred partners?
A: “I believe what truly sets Top Tier apart is our unique focus on a small boutique collection of elite properties. Unlike other companies, we specialize exclusively in the elite segment, which allows us to dedicate more time and resources to each property. This specialization enhances our homeowner communication and interaction, ensuring we maintain the highest standards for each home. Additionally, it enables us to create a tailored and exceptional guest experience that reflects the quality of our elite portfolio. This commitment to excellence is what distinguishes us in the market.”
Q: Why choose to only manage a select number of homes in Reunion Resort?
A: “We chose to manage a select group of homes in Reunion to ensure we can fully concentrate our efforts and resources on these properties. By limiting the number of homes, we minimize distractions and allow our team to focus on our collective vision and mission. This approach enables us to provide personalized attention and maintain the high standards that our homeowners and guests expect. Ultimately, it allows us to elevate the overall quality of our service and enhance the experiences we deliver.”
Q: Can you describe your approach to communication with homeowners and how you handle maintenance and repairs?
A: “We prioritize building a very close working relationship with our homeowners because we believe effective communication is crucial, especially when dealing with significant and special investments. We never take this responsibility lightly. In terms of maintenance, our approach is primarily proactive. We recognize that unforeseen issues can arise, but we strongly believe that preventative maintenance is the key to success in managing these homes. Located within Reunion Resort, our response time to any maintenance issue is exceptionally fast, allowing us to address concerns promptly. This proximity ensures that both the homeowners and their guests can enjoy peace of mind knowing that their properties are well-cared for.”
Top Tier’s exclusive, personalized approach promises to add a new layer of luxury and attention to detail within the Reunion Resort community.
For more about Top Tier and to see the collection of properties they manage, visit their site.
And be sure to check out our Reunion Resort Guide to explore active listings and everything you need to know about this premier resort community.